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Remove someone from a campaign journey?

  • 15 October 2023
  • 1 reply
  • 98 views
K
Userlevel 2

As there is no way to check the reply status in an email at customer.io. How can I remove a contact that has entered the workflow and replied to me (will do it manually email-wise)

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Best answer by SuperNat 15 October 2023, 20:27

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S
Userlevel 3
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Jumping in, if you would like to remove a profile from a Journey, you can view their journey and click on End this journey to manually remove them. Here's a quick example:

Screenshot-2023-08-24-at-2-04-08-PM.png

I do hope this was helpful! 

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