I’ve noticed our open rates on broadcast emails are unusually high immediately after an email is sent. I’d love to give credit to the marketing team for this, but it appears there’s an error to get 70% open rates minutes after an email is sent. We’ve tried different times, days and audiences and still seeing very high rates in the beginning.
How can I check this tracking appropriately in the back-end? Has anyone had this issue? I sent a note to the support team but thought I’d ask the community if they’ve seen this before.
Best answer by FelixView original