Hello,
I’m in the same situation than the last message of
The import created by API failed with this message :
![](https://uploads-us-west-2.insided.com/customerio-en/attachment/22a504d2-d94d-4473-8f65-ac4759d0860f.png)
And when I try to upload again the file manually, I have this error (same as
![](https://uploads-us-west-2.insided.com/customerio-en/attachment/84f25352-95ec-4f73-b446-5ac87d397742.png)
But when I create a manual import using interface, and try to upload the same file, it succeeds.
Finally, I encounter this problem only in the production workspace. The same API upload run well in staging workspace.
Do you have an idea of the origin of this error ? Is it related to a workspace setting or parameter ?