With the introduction of Companies in customer.io, I’ve currently implemented Segment Action that allow group calls to happen in customer.io that will help establish the Object relationships. However, this is only applicable to new and future users/companies only.
Is there a way for me to backfill the relationships based on event? Or is there another recommended way for us to do?
I’m currently following this documentation here: https://www.customer.io/docs/uploading-people/#import-events to import my events. But the relationship still won’t be established after I tried importing a few users.
For my use case, I need to establish company relationships for past users AND also pass company-level traits that belong to attributes under certain events. (That’s why I used the importing event functions).
Best answer by debbie_otuaView original