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I want to add 2 reply to emails on my customer io can i do that?

  • 13 December 2023
  • 3 replies
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I want to add 2 reply to emails on my customer io can i do that?

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Best answer by Jordan 13 December 2023, 10:57

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Hey @userT ,

 

At this time, we do not currently support sending multiple email addresses in the `reply-to` header. We have an open feature request we’re tracking to bring this to Customer.io and have “upvoted” that request on your behalf for our Product team to review.

 

Don’t hesitate to reach out if you have any other questions.

As a simple alternative, you can set an auto forward on the current ‘reply-to’ email to send a copy of all replies to the other email id too. 

Thanks for sharing your Experience.

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