Hi. I’m attempting to create a workflow that is essentially these three steps:
- send email A
- wait 1 day, and then if event X hasn’t occurred yet send email B
- wait 1 more day, and then if event X hasn’t occurred twice send email C
In Braze I know you can set rules on event triggers such as event-received-at-least-n-times and event-received-less-than-n-times. Does customer.io have an equivalent way of structuring this logic or is it on me to send a different event for the second occurrence?
Best answer by PennyView original