I got the issue image is not shown in the push notification when I tried to trigger push from Campaign test push.
I tried many way and even followed this guide https://customer.io/docs/sdk/ios/push/#rich-push but it did not work.
Anyone know how to solve it ? Thank you.
Hi there,
There could be a few different reasons for this, so I would like to ask that you run through a few troubleshooting steps to rule out common configuration errors to help get you unblocked. If you’re not one of the technical stakeholders for your mobile project, it may expedite things if you can loop in your technical team on the conversation as well.
Please start by viewing the steps in our troubleshooting guide.
If the issue persists after checking our troubleshooting guides and working through any of the outlined steps, we will need a few more details, which you could send through to our support team here: win@customer.io.
Let us know how your troubleshooting goes!
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