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Cannot access Collection data in Emails

  • 22 June 2023
  • 1 reply
  • 65 views
J

Hello

I’m trying to access a basic piece of collection data ‘coupons’ within an email that I set up with a query.

It’s an absolutely vanilla use case as described in the docs, yet I can’t access it. What’s going wrong?

Thanks,

Jon

 

 

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Best answer by Felix 22 June 2023, 15:02

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Felix
Userlevel 4

Hey Jkhamler,

the testing does not work because the preview is only for the email, not the entire journey. Therefore, I recommend to do a live test by seleting only...

  1. a seedlist segment as trigger or
  2. create a trigger-based campaign and use a test event such send_coupon_code_testing (send yourself the event manually in profile > options > send event).

Although I selected only one result, I still had to work with the for-loop. Here is what worked for me:

 

 

Hope that helps 😁

Felix

More questions? Shoot me a message by clicking on my name. We are a certified customer.io agency. Happy to help!

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