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I’ve seen WhatsApp and other apps can send a push notification with a two-line title (both lines in bold, and then the body). Is this possible in customer.io?

Hey Luke! In a push notification, you can specify a title and a body message.

Check out steps 4 & 5 in this help article on creating a push notification message: https://customer.io/docs/send-push/#create-a-push-notification. :) 


Additonally I found this:

Android

It is possible to use HTML tags in Android notifications. So you can try to use <br> (Source).

iOS

You can try using an escape here. I am not sure if this is possible in “simple push” so you migh have to change to “custom payload“ (Source).

 

Hope that helps,

Felix


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