Receiving In-APP Messages

  • 18 April 2023
  • 1 reply

I am not able to receive In-App Messages on my website, I have the SDK script in the body, with the correct Site-ID key, I created a campaign and etc, I have already sent more than 100 In-App Messages but I do not receive them on the website no way... I've even tried it in another app in React, but the same way, I didn't receive it, I need some help!

I saw that in the Enable In-App Messages tab, there is a key called Service Key, do I need it somewhere? I didn't see anything in the documentation about this!

Thanks in advance!


Best answer by Maddie 20 April 2023, 08:17

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Userlevel 1

Hi Gabriel,

I can see you have also posted here so I have replied there today :)

Please come back to us anytime with more questions, as we’re all happy to help!