Hello Everyone,
Is there a way of creating multiple subscriptions, so some of users may unsubscribe from promotional messages but remain subscribed to our product updates?
Thank you in advance for your help!
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Managing subscriptions
Best answer by Rachel
UPDATE: Customer.io now has a subscription center which will allow you to automate, segment and send to users signed up to custom topics (like promotional messages).
Check out the documentation here: https://customer.io/docs/journeys/subscription-center/
Hey Esther,
The current recommendation for managing subscription types is covered in Customer.io documentation here - https://customer.io/docs/multiple-subscription-types/
This configuration relies on a subscription preference attribute which is generated via a self-hosted subscription page. This subscription setting is configured like any other profile attribute you pass to Customer.io but its status will be leveraged in campaigns for filtering.
I hope this is the info you’re looking for!
UPDATE: Customer.io now has a subscription center which will allow you to automate, segment and send to users signed up to custom topics (like promotional messages).
Check out the documentation here: https://customer.io/docs/journeys/subscription-center/
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