Question

Adding New Subscribers into a Campaign that has already started

  • 14 December 2023
  • 2 replies
  • 21 views

I have a campaign running for a product that has rolling admissions. It is a 12-day program, but you can join at anytime. When you join, you will join the group on the appropriate day (say, Day 3) not from the beginning. Customers will have access to the previous days’ recordings. My triggers are set up correctly for new customers, but I am unsure how to have them enter the workflow at the appropriate day (if they join on Day 3, they do not need Day 2 + Day 1 emails). Is the simple solution to turn those workflow days to Draft/Queue after they are completed or is there a better automated way to do this?


2 replies

You can have an attribute that connects to the next live session they are going to attend and have this attribute update for everyone in the segment after the class is done. 

 

Plug this into the workflow conditions and you would be good to go. 

Userlevel 4

Hey Mauramanzo, 

I would also suggest using attributes. You can create a sign up date attribute and they use a multisplit based on the current date. But you would have to set up flows for every possible entry point, though,.

 

Hope that helps, 

Felix

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